Have you Found a Hedgehog?

Hedgehog Helpline offers practical advise and support across
Rhondda Cynon Taff, Merthyr, Blaenau Gwent, Caerphilly County, Vale of Glamorgan, Bridgend County, Monmouthshire, Torfaen, Newport and Cardiff areas.
Have you found a Hedgehog Out in the Day or Injured?  
Please follow our instructions shown below
If you live in the South East Wales area call 07557646773 between the hours of 10am – 12pm and 3pm and 7pm If you live outside of our areas, please contact BHPS for your nearest rescue or contact your nearest vet. Please note we are operating on limited resources; once your call is registered with the call handler you will be contacted by the admitting carer closest to you for delivery. (Many of our carers work full time, therefore they will contact you ASAP)  Covid-19 We have a strict policy for admissions the admitting carer will advise you of these procedures during your conversation. Your full cooperation in advance is appreciated.  

Please be mindful we are unable to cover all areas within South East Wales; our call handler will advise you during your call and refer you to your nearest vet.


We expect our phone line to be exceptionally busy, we therefore request that only callers from within the South East Wales area call and full understanding is given to our Volunteers who will be taking these calls.

Please continue to support feed and leave fresh water out for the hedgehogs.

Please take care and most importantly stay safe.

If you see a hedgehog in the evening and it is acting normally please support feed.  You can feed Dry cat food and or wet dog/cat food and a shallow bowl of fresh water. 

Hedgehogs are nocturnal animals, therefore they should be sleeping during the daytime, they can often be seen midst winter also heading back to their nests around 7am.  If they are out doing the day this can signify a problem and it is important you seek professional help as soon as possible.  The only exception would be a pregnant hedgehog who can often be seen moving with purpose and nesting material in its mouth. 

Emergency Hedgehog Rescue Box Emergency Hedgehog Rescue Box If you find an sick/injured hedgehog or a hedgehog:


  • Put a hot water bottle filled with warm, not boiling water and wrapped in a towel in the bottom of a high sided box fitted with a lid. It is important the hedgehog is kept warm. 


  • Cover the hedgehog with a towel or fleece, and allow space for the hedgehog to move if it feels too warm.


  • Provide fresh water to drink and a small amount of wet cat or dog food. Do not attempt to force or hand feed.  DO NOT give milk, nuts, fruit, sunflower seeds or meal worms. 

Call Hedgehog Helpline as soon as possible   07557 646773 (DO NOT TEXT or Email as these are not monitored)

In the case of a seriously injured hedgehog please take immediately to your nearest veterinary surgery. 

Our video shows how to create a Hedgehog Emergency Rescue Box 

Hedgehogs that need help are:

Injured hedgehogs – with open wounds, fractures, bites, burns, or trapped in some way.

Note if a dog has picked up a hedgehog we always recommend that the hedgehog comes into care to be fully checked. 

Hedgehogs in water (drowning) Hedgehogs found in water, a pond, river etc should be placed in a box with a heat source as above, the hedgehog may suffer with secondary drowning (water on the lungs) 

Sick hedgehogs – usually found out in the day, emaciated, thin, dehydrated, possibly poisoned (frothing at the mouth, nose), or with breathing problems.

Hedgehogs that are unsteady on their feet (wobbling, rocking, running around in circles) and one with flies around them.

Autumn juveniles – these are young hedgehogs born late in the year, from late August early September onwards – especially if out in the day, they need help. 

Orphaned hoglets – found out of the nest in day, or when the nest has been destroyed and the mother is killed or injured.

Tiny hoglets (baby hedgehogs) need urgent attention.  Keep them warm and do not attempt to feed. If you find one there may be more. They usually come in litters of 4 or 5.

Please note our phone line is managed by volunteers who endeavour to answer all calls, if this is not possible we will try to call you back, but do suggest during busy periods that you re-try. 

After contacting us

We have carers located over South East Wales, your contact details will be given to your nearest carer who will contact you to arrange delivery to them.   

Your help and support is much appreciated. 

Sometimes the best advice is to leave the hedgehog alone.

For example,

  • A female hedgehog that has a litter of hoglets may leave the nest during the day to collect some more nesting materials.  
  • A hedgehog out in the night/dark and acting normally, with no sign of injury. 


All our carers are volunteers, many with other commitments.

All carers are trained to high standards and consistently go over and above to help with the care of hedgehogs.

On occasions we won’t be able to admit as we are at full capacity. It is important that we always consider the welfare of the Hedgehog and over admitting could reduce standards of care.

We will always provide you with advise and guidance and endeavour to signpost you to alternative care. 


Helpline Email